What is AllMedicalTourism.com?
AllMedicalTourism.com (AMT) is the leading interactive medical tourism referral website focused on connecting patients with qualified healthcare specialists, globally!! We have built a very strong team to support you every step of the way
Is AllMedicalTourism a Medical Travel Facilitator?
AMT are marketing experts in medical tourism. Using this expertise we support doctors, clinics and hospitals directly, and we also support medical facilitators. AMT is the most reliable source in the market for patient inquiry acquisition and management.
How do you charge for your services? Commission based partnership, is that possible?
You only pay for patient inquiries, no set up or admin fees. You also receive a full page in the Global Directory free of charge!
AMT does not operate with commission based partnerships, and our model will help you achieve higher revenues + higher quality patient inquiries (which you will manage right from the start).
How can I join AllMedicalTourism?
Take a look at our affordable marketing packages www.AllMedicalTourism.com/signup/ and register online. There’s a marketing package available for every health professional and procedure type.
How flexible is AllMedicalTourism?
100% Flexible. You can upgrade, downgrade or cancel your account at any moment with just 48h notice.
I have had a bad experience so far in medical tourism. How do you make a difference, what’s different about AllMedicalTourism?
Medical Tourism is a fairly new industry, which means that some organizations promise a delivery and quality product that isn’t necessarily true. We know our market, your needs. At AllMedicalTourism we have invested massively on technical infrastructure, account management and support, finance processes and have put in place an experienced marketing team to produce the best result in online marketing activities
Can I cancel my account with AllMedicalTourism?
Yes, please give us 48h notice to cancel your live account and delete your Profile page from the Global Directory
The procedure pricing/savings on the website are wrong, can you review the rates?
Yes. Please notify to support@allmedicaltourism.com and provide your pricing and procedure and it will be reviewed
The Procedure Pricing on the website - what does it include?
The prices displayed on the site are the average partners procedures pricing to make them as accurate as possible for our patients. The price is a 'medical package' price - it includes all hospital fees (apart from aftercare), medication and surgeon fees. It does not include travel and accommodation.
Why some countries have more stars than others/mine? How do you establish your star rating system?
You can find out how we calculate our Procedure Reputation Rating.. If however, we dont have a high quality partner in a procedure area in a country, the rating could be lower than you expect. As long as your medical credentials are robust, we can review individual ratings, but the aim is to provide a patient with a 'snap shot' of the quality of care for a specific procedure, in a country.
I want to be at the top of the country list on the search results, how can I do that?
Our procedure pages are sorted by a number of factors including price, procedure rating, historic popularity from patients in specific countries and the number of partners against a country.
I have received an inquiry from the same patient more than once. Does this count against my budget/will I be charged more than once and do I need to notify AMT about this duplicate inquiry?
Occasionally, patients may apply on the website more than once or apply for several different procedures. You will receive a separate email for each application and for each procedure. However, a patient will only ever be counted and charged for once. You do not need to notify AMT about these duplicated inquiries as the system will automatically be adjusted. If you are a subscription account holder this will only be counted as one inquiry against your budget. If you are a custom account holder, you will only be invoiced once for each patient.
I have a monthly subscription for a set amount of inquiries each month. What happens if AMT are unable to send the agreed number of inquiries in a month?
The monthly subscription represents the value of inquiries you are entitled to. If you do not receive your full entitlement in a month, you will not lose the unspent budget. It will be carried forward to the next month. You will therefore build up a credit on your account and we will continue to issue you inquiries against this credit. At any point you may pause your monthly payments so that the credit does not build up month on month. Simply notify support@allmedicaltourism.com and we will help you with this. As long as you have a credit on your account your directory listing will stay live and you will continue to receive patient inquiries.
I received all my inquiries within the first few days of my account going live. Can I spread the inquiries smoothly throughout the month?
We cannot control the exact flow of inquiries to spread these evenly through the month. These are issued on a real time basis. If you receive a lot of inquiries quickly then this is simply representative of how many we would be able to issue if you had a larger budget. However, where you subscribe to a larger volume of inquiries as a custom account holder, it may be possible to smooth these to some degree through the month by activating and deactivating your account manually at different points during the month.
The office will be unmanned for a week. Can we temporarily pause our account during the month?
We are unable to turn subscription accounts on and off during the month as required. However, for Custom accounts we will endeavour to react to your business needs. Please notify support@allmedicaltourism.com of any times you need your account paused and we will do our best to react to this. Please provide at least 24 hours notice.
I am a custom account holder and have a set budget for the month. How does the budget work? Am I able to change the budget during the month to receive more or less inquiries?
Your monthly budget will be set when you join up. This budget can be changed at any point by notifying support@allmedicaltourism.com with 24 hours notice. You will only be charged for inquiries issued against your agreed budget for the month. If your budget is reached during the month, you will be notified of this and your account will automatically be paused. You will have an option to extend your budget and continue receiving inquiries at that point.
I receive inquiries from patients from all around the world – Am I able to change this and just receive patients travelling from certain countries?
The countries where you will receive inquiries from will be set up when you join. You will have a choice of receiving patients from all countries or you can just receive patients travelling from specific countries or geographic areas (ie Latin America). You are able to change your countries at any point by notifying support@allmedicaltourism.com with 24 hours notice.
I am a custom account holder and I have stopped receiving inquiries – why might this happen?
The system will automatically stop issuing inquiries if there are unpaid invoices at the month end or if your credit limit has been exceeded at any point during the month. If you are unable to make your monthly payment within the terms please notify support@allmedicaltourism.com immediately to avoid any interruption to your service.
How can I pay?
You are able to pay by PayPal, Credit Card and Bank Transfer. Bank Transfer only available for budgets over $500 per month
Do you charge any fees to set up my account and my directory page?
No. You only pay for patient inquiries
I have more questions, who can I talk to?
Please contact us at support@allmedicaltourism.com and we’ll be happy to answer any questions you may have
I'm a hospital - why should I work with AllMedicalTourism as well as medical travel facilitators?
Patients are using the internet to “shop” for the right health professional. Some may prefer to liaise directly with a doctor/clinic/hospital and save costs, and others may prefer to use a medical travel facilitator which is able to organize everything for the patient, such as travel, accommodation, etc. Choice is important, that is why you are able to work with both AMT and medical facilitators if you choose to do so
I have a procedure that’s not available on the website, can I add it to AMT.com?
Yes. Please get in touch with support@allmedicaltourism.com and we’ll work with you to add new procedures online
Do you have a Customer Service department?
Yes. Please contact support@allmedicaltourism.com
What happens when I've received my monthly quota of Inquiries?
Your directory listing will still remain live however you wont receive anymore patient inquiries until the start of the next month unless you 'Top Up' your account.
You will be notified by email each month when your account is paused and you'll be invited to 'Top Up' to receive more.
I want more leads - what can I do?
We're always happy to hear that! You can top up at anytime by charging more funds to your account. You'll then receive more exact matched inquiries until your additional spend has been spent. Just get in touch with our support desk at support@allmedicaltourism.com.
Who can I contact if I have a question?
You can phone us on (UK) +44 845 0574039 or (USA) +1 347 270 8719 anytime and we'll be happy to answer any questions you may have. You can also email us at support@allmedicaltourism.com .