What services do you provide?

At HCCR we have many roles though attention to our client and their interest and well-being is our first and foremost responsibility. We help answer client’s questions as well as help obtain information on specific medical conditions. We know the hospitals and clinics and are constantly looking for potential issues and give that feedback to the doctors and facilities alike. We are always asking them questions and have open and honest negotiations with them. At HCCR, our experience allows us to anticipate potential issues before they actualize. We know what to look for and what questions to ask. Additionally, it is important that patients understand that we know how the local systems work and thus we can usually resolve any issue quickly, something an individual traveler would likely be unable to do.

At Health Choices Costa Rica we have found that one of the biggest issues for patients is communication. Though our doctors and much of their staffs speak very good English, we’ve discovered that most issues arise from simple language/cultural differences and misunderstandings. At HCCR we both speak the language and understand the culture allowing us to properly communicate and mediate between patients and medical staff. We consider this one of our most important roles.

Information about your leading medical staff

HCCR selected its Network medical centers based upon a number of criteria. These criteria included a review of their international, domestic, clinical and service credentials; the credentials of the physicians their outcome history as well as their experience in working with overseas patients. All of our Costa Rican hospitals are JCI (Joint Commission International) accredited and all of our physicians have excelled in their specialties.

In addition, HCCR’s management has personally conducted site visits to all of the medical centers and facilities that participate in our Network. Some of the principle factors that we reviewed on-site were the credentials of the physicians, the use of technology and the modernity of the laboratory and diagnostic equipment.

One of HCCR’s main services is to provide you with information on the physician that you selected. This information will include a profile of your physician’s education, training, certification and experience.